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April 2014


Pewaukee call center to add 100 jobs

City of Pewaukee - In bleak economic conditions, U.S. Cellular's recent announcement is a ray of sunshine as it plans to fill 100 positions at its call center in the City of Pewaukee. 

"We're in a time that we're able to grow," said Bill Isaac, director of U.S. Cellular's call center in the City of Pewaukee.  The center is located at W233 N2095 Ridgeview Parkway. 

Openings are for frontline, customer service positions and new hires will receive 6-weeks paid training and be eligible for medical, dental, and vision benefits on day-one, Isaac said.  Isaac said the position would be ideal for new high school graduates or those recently laid off. 

U.S. Cellular was part of a job fair last week with the Waukesha County Workforce Development Center to grow its pool of applicants, and Isaac said they're still looking for applicants.  Those interested can apply at

The 100 new hires will bring the Pewaukee call center to about 500 employess, Isaac said.

U.S. Cellular belives very strongly in promoting from within the company, said Isaac.  For those looking to establish and build a career, the company has a pipeline process to move-up into leadership positions, Isaac said. 

"We're looking for career-minded individuals," he said. 

Isaac said he's living proof U.S. Cellular's advancement process works. 

Isaac first started with U.S. Cellular in 2000 in a frontline position and since advanced to director of a call center in Iowa and now in the City.


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